Book a stay, schedule a tour, or just ask us a question. Tours are available during lobby hours — no appointment needed.
The fastest way to reach us for questions, same-day bookings, or tour arrangements.
For general inquiries, new client applications, or grooming quotes.
East of I-77, between exits 33–35. Tours welcome during lobby hours — no appointment needed.
Existing clients: log in to book, manage reservations, and access your pet's records.
2993 Charlotte Hwy 21, Mooresville, NC 28117
East of I-77 · Between exits 33–35
Drop off anytime during lobby hours (minimum 30 minutes before closing). Standard checkout is 1:00 PM. Late departures assessed $40 daycare fee.
Walk-in tours are welcome during lobby hours — no appointment needed. Come see the suites, meet the team, and experience the Lake Norman difference.
Every new pet at Pampered Pets Inn begins with an Orientation Day — a full day assessment to evaluate your pet's social skills, play style, and compatibility with our resort programs. Apply through our client portal to get started.
Orientation Day assessment: $20 · Required for all new boarding and daycare guests